A real designer reviews every print before press. We pack each one by hand. Five to seven days door to door. If something arrives wrong, we reprint at no cost.
Everyprint
5–7days
Nocharge
When you confirm your order, the file lands in our studio queue, not straight at the press. A human designer opens your portrait, checks the crop, the color, the lighting on your pet's face. If something looks off, we re-render before press, no extra charge and no extra wait.
It's the step every other on-demand shop skips. It's the reason ours hang straight.
Every portrait ships framed. The box is double-walled and foam-cushioned at the plexiglass, which is the only place a frame can really get hurt in transit, and the corners are padded so nothing lands on a bare edge. It comes out of the box ready to hang, with the hardware already fitted.
Every box is made from recycled board. The inserts compost. Even the tape is paper.
If your print arrives damaged, off-color, or just not how you pictured it, send us a photo. We'll reprint and ship a replacement at our cost. We don't ask you to mail the first one back.
Reply to your order email, message studio@ytheo.com, or tap the chat icon. Same person, same studio, same day.
Yours, Theo.
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